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HAPPINESS IS HANDMADE

SHIPPING 

Our aim is to ship our products in a quick, safe and inexpensive manner. We deliver all across the globe, sharing cultures & spreading handcrafted joy.

Processing Your Order

We try our best to ship goods to you as soon as possible. On an average, it takes us about 3 business days to ship goods out. Once that is done, you will receive your tracking number via e-mail so you can follow your package.

Within India: We send our packages via domestic shipping companies, which usually take 3-5 business days for delivery. Free shipping across India.

International orders: We send our packages via International DHL, which usually take 5-10 business days for delivery. Shipping charges are applicable for all orders.
 

Customs And International Shipping

All our orders are shipped internationally to your provided shipping address via DHL. Due to the nature of international shipping, occasionally a customer may have to pay additional import duties and taxes which are levied once a shipment reaches your country.  Usually, this is not the case and the large majority of orders will not have to pay any additional fees. However, we are unable to calculate when and how much these infrequent customs duty charges will be levied. In the case where additional customs charges are assessed, you will be responsible for paying the additional fees.

 

EXCHANGE

Before you make a purchase, please take a moment to understand how our products are made. All our products are handcrafted by traditional artisans in rural India, resulting in each product being unique and slightly different from each other.

Let's not think of an irregular weave or print or a stitch as a defect. Handloom by definition means a glorious uncertainty when it comes to uniformity. To help you understand better, please take a look at these images below that show some of the aforementioned irregularities.

 

 

Ours is an effort to make the process of buying garments a mindful one. So we urge you to read and understand all the information provided about our textiles before making a purchase. Since the nature of most of our products demands to be cut according to the length requirement of the buyer, we will be unable to exchange such items once the order has been placed. In spite of these variables, we stand behind the quality of our products and we are happy to discuss solutions if you are not satisfied with your purchase for any reason.